Cookie Policy

ABF Trade Connect (Company) respects the privacy of visitors on our website: www.abfswap.com and our Cookie Policy is meant to provide clear and important information about the cookies Company uses, the purpose for using them, and how to manage your cookies.

This Cookie Policy should be read together with the Company Terms of Use and Privacy Notice governing your use of the website. For ease of reference, the same definitions used in the Terms of Use are adopted in this Cookie Policy.

What are cookies?

Cookies are small files of letters and digits downloaded and saved on your computer or another device (for instance, mobile phone, tablet) and saved in your browser while you visit the website. They can be used to track the pages you visit on the website, save information you enter or remember your preferences such as language settings as long as you are browsing the website.

What cookies are used by the duration of storage?

Company uses different types of cookies. They differ by the duration of storage and the purpose of processing.

By the duration of storage, Company uses two categories of cookies:

  • Session cookies are used to enable you to perform your digital transactions what you make in Company system. They are saved temporarily on your device while visiting the website and are deleted when you log out of the Company system or close the browser.
  • Persistent cookies are used to obtain your navigation and to collect statistics for the website optimization and improvement saved for a limited time on your device.
What cookies are used by the purpose of processing?

Cookies are needed to ensure technically sufficient functioning of the website, also to make our website easier and safer for you to use and to provide personalized experience, to enable us to make our digital services, such as the Company system, easier for you to use, to get information on how visit or use our website and to improve the service to users.

In the Company system logged-in environment we use cookies that allow the web server to distinguish between different users. These cookies contain your personalized browsing data and are stored on your device as long as you are connected (logged-in) to the Company system and are deleted when you log out.

We use the following cookies on this website:

  • Necessary cookies - are essential and enable you to access different parts of the website. These cookies are saved on your computer, mobile, tablet or any other device as long as you visit and browse the website, or during a limited time. They are set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in the Company system or filling in forms. These cookies are necessary for the functioning of the website. Necessary cookies are processed based on our legitimate interest, hence the user's consent is not required.
  • Analytical cookies – allow us to count visits and traffic sources, so we can measure and improve the performance of our website and systems. They help us to know which pages and sections are the most and least popular and see how visitors move around the website. If you decline these cookies, your visit will not be part of our statistics.
  • Targeting cookies– are used to be aware of your content preferences on this website to provide you with the most relevant information about our Company products and services, improve our targeting and enhance your activities on our website. These cookies may be used for the purposes of our advertising campaigns on third party websites. In that case, we may also receive information about the websites of our trusted partners on which you interacted with our advertisements. If you decline these cookies, you will experience more generic and less personalised advertising.

More information about cookies can be found on www.allaboutcookies.org.

Your consent

By continuing to browse the website, you are agreeing to our Cookie policy. We also request your consent on the banner displayed to you the first time you visit our website. You may consent to our Cookie Policy by clicking ‘Close’ or by continuing to browse this website.

If you do not wish to give consent or wish to withdraw your consent at any time, you will need to delete, and block or disable cookies via your browser settings. Please note that disabling these cookies will affect the functionality of this website and may prevent you from being able to access certain features on this website.

Your choice for cookies will be stored for one year.

Manage cookie preferences or withdraw consent

You can manage your preferences and choose what cookies you allow us to use or withdraw your consent at any time here. Please note that your choice may affect the website’s functionality and you will not be able to make full use of our online services and receive offers or advertisements.

You can also change cookie settings on your device’s browser and delete cookies. Please note that if you block or delete all cookies, the Company system will not function and the rest of the website will be affected.

Please note that changes in the security settings need to be made on each browser individually and the settings displayed may differ.

Personal data processing

When Personal Information is processed using cookies, such processing is carried out in accordance with the Company’s Privacy Notice and the Protection of Personal Information Act, 2013 (POPIA).

Data subject rights under POPIA

As a User, you have the right to:

  • receive confirmation whether your Personal Information is being processed;
  • access your Personal Information;
  • request correction or deletion of your Personal Information;
  • restrict processing of your Personal Information;
  • object to processing, including for direct marketing purposes;
  • withdraw your consent at any time;
  • lodge a complaint with the Information Regulator (South Africa) at www.justice.gov.za/inforeg.

Users can exercise their rights by submitting an identified request via email or through the Company’s customer cabinet.

The user can exercise the rights of a data subject by submitting Company an identified request via the Company system clients cabinet, or via email: compliance@abfswap.com.

Contact information

Please contact Company with any request regarding cookie usage, withdrawal of consent or management of your cookie preferences. Contact details of Company are available on the website.

You may contact the Company responsible officer for data protection by sending email to: compliance@abfswap.com.

or sending a letter by post to: Norwich Place West, 2nd Floor, Cnr 5th St & Norwich Close, Sandown, Sandton, Gauteng, 2031, South Africa, regarding data subject rights or any complaint regarding the processing of personal data.

Cookies usage

Company use cookies to ensure technically sufficient website functioning, also to make our website easier for you to use and provide a personalised experience. If you grant your consent, we may use cookies to provide personalized information about our products and services that may interest you and improve performance of the website.

Necessary cookies
Name Description Duration
     
Used to automatically open the chat. 1 day
It is used to ensure transaction security. 1 year
Used to remember if a client used the Company system for business, and to open it automatically on a new session. 1 year
Used to remember customer's language preference. 1 year
Used to remember your login preferences. 5 months
Used to ensure Company system session security. Session
Used to remember client’s cookie preferences. 1 year
Used to stop showing login bar in Company system to provide easier access to the content. 1 day
Analytical cookies
cookie, determines if cookies are enabled in the browser. After session
cookie is used to identify a unique visitor. 3 years
cookie is user tracking. It is a persistent cookie that tracks a visitor over time. 2 years
cookie is to track recent requests. 1 year
cookie is to enable preview 1 year
cookie is to store additional data 1 year
cookie is to control preview behaviour 1 year
cookie is to understand our website content, activity and improve ongoing client’s experience. 2 years
Targeting cookies
It is used to be aware of your content preferences on Company website, to provide you with the most relevant information about our products and services, improve our targeting advertising campaigns (also on third party websites) and enhance your activities on our website.
It is used for pop-up showing 2 weeks
this cookie checks if user has recently submitted feedback 3 days